insuranceexpert

insurance Blog → insurance → Insurance claim

Insurance claim

How does insurance companies handle claim in South Africa

Insurance claim form? How does insurance companies handle claims? The first thing they do is to get the detailed data of every involved in car accident. This information will make it easier and quicker. It also allows for more pleasing closure as well. Therefore, Try to inform your insurance provider about the accident. Get out of the car, and start recording the person’s name, the model of the vehicle, license number, and information of contact don’t forget to ask if the person has insurance information. If two or more persons are involved in the accident keep the information all their information.

When the unexpected happens, you want an insurer that makes the claims process simple and hassle-free. Top insurers priority is getting you back on your feet quickly after an incident. We have a dedicated team of friendly, local claims handlers ready to guide you through every step. Just one call to our 24/7 claims hotline and we’ll assign a representative to take ownership of your case from start to finish. There’s no confusing paperwork or call transfers – just human support when you need it most. We use the latest digital tools for fast approvals and payments, so you’re not left waiting months for your settlement.

Accident and insurance claim

The time and location of the accident are also necessary. You bring your phone or camera to get a video evidence of the scene. Some claims might not be believable if you don’t get more evidence to avoid problems. Phones and video cameras are undeniable records in this type of case.

You should take the pictures of all the recorded information including the damaged vehicles and identifiable landmarks near the place of an accident if possible. Security agencies at present on the scene can assist in making the claims stronger put down his/her name and badge number as the witness who can help support the facts. Someone should also call on medical personnel close to the location of the scene. Their information is also needed.

Streamlined, transparent process takes the stress out of claims. But our service goes beyond just processing your claim efficiently. We’re here as your advocate, ensuring you receive everything you’re entitled to per your policy. After all the information is being recorded, you will file the claims through the phone to the insurer or through an independent agent then the company will begin its own part. Only drivers experience part of the process because of some negotiations and compensations are all behind the scene.

Insurance claim

Therefore you must provide as many information as:

Name:

Insurance policy number:

Owner of the car:

Model, make, and the year of car with the plate number:

Time, date and location of the accident:

Damages and injuries as result of accident:

Name of people in the car (if any):

Explanation of how the accident happened:

Name and badge number of policeman present to investigate the scene:

Any other information you can get from other drivers and their vehicles:

File with confidence, knowing your claim is in capable hands. Discover why thousands choose us year after year for responsive, reliable claims resolution. Compare with something different, do the wise thing by getting multiple car insurance quotes for free, stress free.

Insurance ombudsmen

Insurance ombudsmen of South Africa is just a call away, use them if you are un happy with your claim

Car crash accident scene on N1 Pretoria