If the insured sustains an injury during an car accident, the insurance company should be informed. The claims person will get in touch with policyholder about the medical care that is covered during the policy. See tips and action you can take after accident, if your involved in a car accident, this can help you. Should i contact my insurers if I am insured? Will they pay for the cost of repairs or total loss of my vehicle? If you dont have insurance cover submit your contact details for cheap quote.